As a new online business owner, you may be researching and studying a variety of professional services you could add to your virtual offerings. Have you ever considered becoming a Real Estate Virtual Assistant? This career path requires knowledge and experience in providing exceptional customer service, organizing and managing a variety of administrative duties, and of course, a high familiarity with digital marketing.
Customer Service
For a real estate agent, nothing is more important than amazing customer service. Helping someone buy or sell a home is a huge investment in their personal and financial life. The importance of customer care in a realtor’s career cannot be stressed enough. You may think that having digital and technical skills are the most important part of being a virtual assistant. Having remarkable customer service skills wins every time when it comes to a service-based industry like real estate.
You can assist a realtor in this area with the following tasks:
- Checking on new homeowners via phone calls or emails.
- Sending personal notes such as Christmas cards or birthday cards.
- Managing and organizing a CRM system (customer relationship management).
- And several other customer care tasks.
Administrative Duties
A real estate broker needs to have a flexible schedule so they can talk with their clients, show them homes and properties, and help them in the overall home selling/buying process. This leaves very little room for those time-consuming, yet essential administrative tasks. Performing tasks, like the ones listed below, will prove to be extremely helpful to any real estate agent:
- Data entry such as updating names, addresses, and emails.
- Creating reports, spreadsheets, letters, and other documents.
- Conducting research to prepare for a client meeting.
- Organizing and managing physical or digital contracts.
- Managing their calendar and client appointments.
- Answering emails.
Digital Marketing
In today’s world, if a realtor is not taking advantage of digital marketing they are missing out on a huge advantage. Many people search for homes and properties online for weeks, if not months, before they even pick up a phone to call a realtor. Using social media, websites, and emails to nurture a relationship with potential homeowners can increase leads and sales for any real estate agent.
If you’d like to assist a realtor in this area, you need to be extremely familiar with these areas of online marketing:
- Social media promotion and analytics.
- Writing blog posts and other online articles.
- Basic website tasks like uploading content and making simple changes.
- Writing email newsletters.
- Managing online ads.
Consider Becoming a Real Estate VA
Now that you’re more familiar with what a real estate virtual assistant does, is this an area you would like to pursue? There are several other options as well, such as becoming a social media virtual assistant, online transcriptionist, or blog post writer. It really depends on what you’re passionate about and what you enjoy doing on a daily basis.
At VA Biz Lady, we’re here to help you in your virtual business journey. We do this by offering Done-For-You social media graphics, valuable training videos, and affordable website hosting. If you have any questions, feel free to email us at vabizlady@gmail.com. You can also find us on Facebook, Instagram, or Pinterest for helpful tips and free resources to assist you with your online business adventure.