At VA Biz Lady, we’re continuing in our series, Remote Job Spotlight. This blog post series is designed to help you as you choose which virtual assistant services to offer. One of the best things you can do as a new virtual assistant is to offer services with which you already have experience. This is why many people begin by offering virtual administrative services.
Who Needs Virtual Administrative Services?
Any professional who needs assistance in keeping their operations organized and running smoothly would benefit greatly from virtual administrative assistance. This includes, but is not limited to:
- Coaches.
- Online retail store owners.
- Website designers.
- Realtors.
- Accountants.
- Digital marketing agencies.
- Specialized virtual assistants.
- And many more.
What Type of Virtual Assistant Services Can I Offer?
While there are a wide variety of administrative services you can offer, below are four common skills that are widely sought after in the virtual administrative world.
Customer Management
This may look different depending on who you’re serving, but there are some basic customer management tasks that would be beneficial to any business owner. Along with working well with people, making their needs a priority, and focusing on problem-solving, the following are some common customer service tasks:
- Updating and managing contact lists
- Creating customer spreadsheets
- Handling client inquiries via phone, email, or social media
- Sending requested information to customers
Calendar Management
Managing calendars can vary from overseeing the business owner’s schedule to overseeing the entire team’s schedule. This task may consist of the following tasks:
- Scheduling meetings.
- Making appointments.
- Overseeing the speaking schedule for various events.
General Bookkeeping
Basic bookkeeping is not the same thing as professional accounting services. An accountant is responsible for managing cash flow, overseeing income/expenses, preparing tax documents, and more. The bookkeeping tasks you would perform as an administrative assistant include:
- Creating and filing expense reports.
- Organizing and keeping track of receipts.
- Preparing reports for the accountant.
- Managing petty cash.
Correspondence
This is probably most of what a virtual administrative assistant handles. A business owner needs someone on the front lines handling inquiries, phone calls, emails, and the like. This is a very important position, as it’s often the first contact a customer or potential customer will have with the company. Correspondence duties may include:
- Answering emails, telephone calls, and social media inquiries
- Writing and sending letters
- Communicating with customers and vendors
Begin Your Virtual Assistant Journey Today
If you need assistance starting your own virtual assistant business, VA Biz Lady is here to help. From new client documents to WordPress training videos, we have several free and affordable resources available. For any questions or to learn more about how to get started, feel free to contact us today.